Are there any restrictions on who can become an investor?
There are no geographical and nationality restrictions to become an investor at Kuetzal. As a general practice, we do not accept investors as well as projects related to, or coming from blacklist countries.
How are the projects chosen?
We do not accept all the projects that apply to us for raising funds. We evaluate the potential sucess of the project, as well as level of interest this may cause to public. Our aim is to help businesses not only raise funds, but also to make these familiar to wider public. Our team of professionals constantly monitors the development of the projects the investments are collected for, and the progress is published on our website, so that investors can see what their funds are used for.
Is an investment considered as a loan?
Yes, an investment from a private investor having an account with Kuetzal, is considered a loan to a legal entity undertaking a specific project.
Are there any obligations for investors?
At the time of registration as an investor with Kuetzal, individuals are obliged to provide true and correct information about themselves to sucessfully pass due dilligence procedure. After they have an account successfully, there are no further obligations for investors. Most importantly, as an investor, you are not obliged to make further contributions after you have already made one.
When is the interest paid out to investors?
The pay-out schedule varies from project to project. After you are registered as an investor, and decided to make a contribution to a specific project, the pay-out schedule for the chosen project will be visible for you.
What is the minimum amount an investor can invest and withdraw?
Minimum amount of single investment at Kuetzal is 100 EUR. To be able to withdraw (min amount 15€) your documents must be accepted, and you must have at least 1 investment.
What are the risk of investing at Kuetzal?
Crowdfunding and investment in general is considered as a high-risk activity. We expect investors to understand and take on the risk associated with their activities. The worst scenario that may happen – the entire investment can be lost. Nevertheless, the updates regarding each project’s development is published by us, and you as an investor do not have obligation to continue investing into the specific project.
For minimization of risk, an investor can diversify the investment porfolio, thus ensuring that in case some instruments are not generating proper return, the other do.
Also, Kuetzal Care and Investment Return tools are applied for majority of the projects. These tools can make particular project risk-free.
Do I receive any share in a company or project I invest in?
No, you do not. All investment opportunities at Kuetzal are loan-based.
Can I cancel my investment?
Yes, you can get your money back any time, with requesting us by e-mail, if particular project was supported with Investment Return. The request must be lodged in electronic form via e-mail email@example.com or by contacting your personal Kuetzal agent.
How much time will it take, when my deposit will be available on my Kuetzal account?
Your deposit will be available within 2 working days.
Can I deposit using another payment method rather a bank?
To verify your identity, your first deposit you will need to do using your personal bank account. Furthermore, you can deposit using other electronic money institutions. Kuetzal accepts such payment methods as Skrill and Neteller. Kuetzal is constantly adding different deposit options. Please contact us if you wish to know the availability to deposit via other payment systems.
Are the interest rates fixed?
Yes, the interest rates are fixed for the entire period.
What is expected interest rate?
That means, that interest rate may increase during loan period, depending on project success.
What happens if the project I invested in does not reach its funding target?
If the project doesn’t reach the funding target, it will be funded with Kuetzal Care.
Can I change my investment after I have submitted it?
Investment cant be changed, after it has been submitted. If you want to invest more than you originally did, you can make another investment.
Is there a way to chat with companies I’m interested in?
Yes, you can contact with them via their own website, LinkedIn profile or asking Kuetzal team for the contacts.
When does the investment interest start calculating?
Investment interest start to be calculated from the moment, when you have made the investment.
How does the buy-back guarantee work?
Investment buy-back is provided by the platform, not by the project owners. Along with them we have personal guarantee from project owners and in some projects collateral (mainly real estate).
10% penalty is taken in case you are willing to cancel your investment before the end of term.
In the worst case scenario, if project announces default, Kuetzal guarantees to cover 100% of investment during next 2 months after default is accounced (for those projects that are supperted with buy-back). This time will be used to initiate the legal process. 2 months is the maximum term, we expect to return funds in 1-2 weeks. In this case there are no fees for investors. Again want to remind that this is the worst case scenario and it is very unlikely.
Does Kuetzal provide financial statements?
As Kuetzal was registered in August 2018 and started it’s operations in November 2018, we did not have presentable figures for year 2018. Furthermore, starting from year 2019 Kuetzal is planning to share yearly statements along with relevant ratios with society. Information will be placed on our platform and present figures for previous year.
Does Kuetzal verify my documents and when should I submit them?
To follow European crowdfunding regulation and KYC and AML requirements Kuetzal is obliged to confirm investors identity by checking ID or passport and utility bill. Investor will not be able to withdraw funds from investor account until his/her identity is not confirmed. We reccomend to pass the ID verification just after the registartion to complete full document check.
Documents should be uploaded by investor using special submission form in user area.